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Selecting the Right Shop


The technology of today’s vehicles is so precise and so exact, that to ensure correct repairs, proper equipment and the knowledge of how to run the equipment is a must.  Do not be pressured into having repair work done by a shop selected by the insurance company.  Take the vehicle to a facility that meets your expectations.  You have the right to demand quality repairs.  An estimate that is markedly lower than others could be an incomplete assessment of the damages.   A professional facility will have a front office and waiting room.  It should be orderly and reflect an atmosphere of professionalism.  They should take the time to explain the repair process to you and to answer any questions you might have.

At Ken’s Auto Body we are committed to quality customer service.  We will work from an insurance company-provided estimate from the time of the accident until the vehicle is safely on the road again - restored to its pre-accident condition.  We have the capacity to perform quality repairs to industry standards in a timely fashion.  We offer competitive rates, material costs, and utilization of cost containment controls.  We provide a lifetime warranty for the repairs.  Our estimates will be completed within 24 hours of receipt of the vehicle or if drivable, upon completion of inspection.  We take on site photographs at the time of the estimate.  The customer will receive an original estimate at the time of the estimate.  The estimate will include all visible damage.  A thorough inspection (in, out, and under the vehicle) is critical to a complete and accurate estimate.  Teardown maybe required.  Our estimates are written by a qualified, trained and I-Car certified appraiser utilizing ADP shoplink estimating system.  All our repaired vehicles are cleaned and provided for the owner’s inspection upon completion.